David Leeming – 67 BricksHead of Client Services
David Leeming – 67 Bricks
David is Head of client services at 67 Bricks Ltd. a technology company that is leading the evolution of content and data capabilities at scholarly publishers. At 67 Bricks he oversees consultancy and software development projects and has taken a lead in exploring how technologies like AI, machine learning and natural language processing can deliver value in the information industry. David is a regular speaker at publishing events, having delivered talks at several industry events including the ALPSP and Frankfurt Book Fair. He brings practical experience of the use of these technologies on real projects at 67 Bricks and a an in-depth publishing knowledge of over 20 years working for scholarly publishers.
Session Full Description
In 2017, Emerald was faced with a choice. Stay on the existing 3rd party content platform we used for our core business, which we were finding expensive and difficult to innovate. Or look elsewhere. This is the journey of how we began to understand what the platform of the future would look like for our current and future customers. This is how we built it, and all the joys and pain we met with along the way. As we began to build it, we asked ourselves whether the world really needs another content platform for academic books and journals. So we set about imagining the content product of the future. We needed to think very differently to do this, and we needed to partner with a technology company who shared our vision. Together with 67Bricks, Emerald began to create a digital platform for the social science community that aims to help researchers have real impact with their work.
Actionable Takeaway #1
Decide which elements of the approach Emerald took are relevant for their business
Actionable Takeaway #2
Understand the needs and user feedback which led to Emerald’s decisions
Actionable Takeaway #3
Hopefully offer some helpful ideas and questions to drive future innovation